Cut your regular bills. Keep what works.
Independent, no-commission reviews of everything you pay regularly, for businesses and households: subscriptions, internet, phone, power, banking, insurance, email and IT. We find the waste, then help you switch or renegotiate.
Or email help@servicebroker.com.au
- 40+ years in Australian tech
- No margin on subscriptions
- No lock-in
- Based in Mallacoota VIC
- ABN 68 758 286 944
Services
Cut your costs
We review everything you pay for regularly: for your business, your household, or both together.
- Subscriptions: streaming, AI tools, software and apps
- Internet, phone and mobile
- Utilities: power, gas and water
- Banking: account fees, merchant fees and card fees
- Insurance
- Business email and IT
We find what you don't need, what's overpriced and what's been billed wrongly, then help you switch or renegotiate. You decide what changes. Business email moves: compare business email options.
Fees: $120 an hour, or pay on results: a fixed fee quoted up front that will be less than half of what we save you in the first 12 months, or nothing to pay.
Websites
New websites, rebuilds and renovations, hosting, domains and care plans. One page first, built so Google and AI search tools can find you and recommend you. One-page sites $600, rebuilds from $900. Free website check and quote. See website options.
Accounting and payment systems
Setup and help with Xero, MYOB, QuickBooks, PayPal and Stripe. Colin has been installing and setting up accounting systems since the 1980s. Trades often pair Xero with a job-management app such as ServiceM8 for quotes, jobs and invoices. PayPal invoicing is free to send; PayPal charges a fee on each payment you receive.
IT help
$120 an hour for everything else: computers, phones, email, networks and software. Plain answers, no jargon.
Independent advice. No margin on your subscriptions.
We review what you have, recommend what fits, and help you set it up or renegotiate it.
You sign up and pay the provider directly, at their published prices. Service Broker takes no margin or commission on any subscription. We're paid only for our setup, care plan and IT time (or a fee tied to the savings we find), so our advice stays independent.
Free to start
Free cost review
A free 15-minute call, then a review of your bills and subscriptions. You get a short written summary of what you could save and any risks. No cost, no obligation.
Free website check and quote
We look at your current website, or your plans for one, and tell you what would help, with a quote. No cost, no obligation.
Our guarantee
Our fee will be less than half of what we save you in the first 12 months, or you pay nothing.
Before we start, we agree in writing what you pay now, what's in scope and how the savings are worked out. Full details are in our terms.
Savings are worked out as the expected savings, calculated from your recent bills and agreed with you up front, before we start. Your actual savings can change with your usage. Getting the savings may mean changing providers. We're happy to help with the switch, and only ever with your agreement.
How it works
- Talk. A quick call about what you pay for and what bothers you.
- Review. You send recent bills; we list every regular cost and what each one really costs.
- Plan. A short written plan: what to keep, what to change, what you'll save, and any risks.
- Change. You approve the changes. We help you switch or renegotiate, and talk to providers for you where you've given us authority, with a way back if anything goes wrong.
- Look after. Optional care plan so it stays tidy and cheap.
What we need from you
- Recent copies of your bills: the last 2 or 3 for each service. PDFs, emails or photos are fine.
- Sometimes, a signed letter of authority, so we can talk to a provider for you: for example, to sort out over-billing with your telco. You choose what it covers and for how long, and you can cancel it at any time. See our letter of authority.
We only use your bills and account details for your review and the changes you approve. We store them securely, share them only with the provider concerned (and only with your authority), and delete them when the job is done or whenever you ask. Privacy policy.
Prices
| Our services | Price |
|---|---|
| Cost review of your bills and subscriptions | Free |
| Website check and quote | Free |
| One-page website | $600 |
| Website rebuild | from $900 |
| Domain takeover and management (incl. renewal and best-practice DNS) | $49/year per domain |
| Care plan | $59 or $159/month |
| IT help, including accounting and payment system setup | $120/hour |
| Travel | $1/km for jobs more than 10 km from Mallacoota; free within 10 km |
| Cutting your costs (review and changes) | $120/hour |
| Performance guarantee: fixed fee, less than half of your first-year savings or nothing to pay | Quoted per job |
| Typical provider prices, paid directly to the provider (per user per month, annual billing, Oct 2026) | Price |
| Business cloud mail | from about $1.50 |
| Business cloud suite (mail, documents, chat, meetings) | from about $4 |
| Typical Microsoft 365 entry plan, for comparison | about $10.50 |
Pay on results
For cost-cutting work you can choose this instead of hourly rates:
- Performance guarantee. A fixed fee, quoted up front for each job. Our fee will be less than half of what we save you in the first 12 months, or you pay nothing.
We agree in writing how savings are measured before we start.
All prices in AUD. No GST applies. Prices are a guide, open to negotiation and subject to change.
Example
A typical trade business with 20 staff
A handful of office staff and a team in the field, all on Microsoft 365, with the website, email and domains looked after by an outside web company that charges for every change.
- Office staff keep full Microsoft Office.
- Field staff move to lower-cost cloud mail that works on their phones.
- Domains are consolidated, with renewals and DNS looked after for $49 a year each.
- No more per-change fees: small updates are covered by a care plan.
This is an illustration of how we approach a typical business, not a specific client. Your review will show your real numbers.
Questions
What bills can you review?
Anything you pay regularly: subscriptions: streaming, AI tools, software and apps; internet, phone and mobile; utilities: power, gas and water; banking: account fees, merchant fees and card fees; insurance; business email and IT. If it's on a monthly or yearly bill, we can look at it.
Do you work with households as well as businesses?
Yes. We review business bills, household bills, or both together, which suits sole traders and family businesses where the two overlap.
How do you get paid?
For setup work, care plans ($59 or $159 a month) and IT help at $120 an hour. For cost-cutting work you can pay on results instead. Performance guarantee: a fixed fee, quoted up front for each job. Our fee will be less than half of what we save you in the first 12 months, or you pay nothing. You sign up and pay any provider directly at their published prices. We take no margin or commission on subscriptions, so our advice stays independent.
What do you need from me?
Recent copies of your bills: the last 2 or 3 for each service. PDFs, emails or photos are fine. Sometimes, a signed letter of authority, so we can talk to a provider for you: for example, to sort out over-billing with your telco. You choose what it covers and for how long, and you can cancel it at any time. We only use your bills and account details for your review and the changes you approve. We store them securely, share them only with the provider concerned (and only with your authority), and delete them when the job is done or whenever you ask.
Do I have to switch providers?
No. The review often finds savings without switching: unused subscriptions, plans that are bigger than you need, fees you shouldn't be paying, or billing mistakes. We only suggest a move when it saves you money and is just as good or better, and you decide. If getting the savings means changing providers, we're happy to help with the switch, and only ever with your agreement.
How are the savings worked out?
Savings are worked out as the expected savings, calculated from your recent bills and agreed with you up front, before we start. Your actual savings can change with your usage.
What does a review involve?
A free 15-minute call about what you pay for, then you send us recent bills. We list every regular cost, what each really costs per month, and what you could change. You get a short written summary with the savings and any risks. There's no cost and no obligation.
Which accounting and payment software do you work with?
Xero, MYOB, QuickBooks, PayPal and Stripe, plus job-management apps such as ServiceM8 that trades often use with Xero. We set them up, connect them and help when something goes wrong.
How do I book?
Pick a time that suits you at https://calendly.com/colindixon, call Colin on 0419 415 000, or email help@servicebroker.com.au. The first 15-minute cost check is free.
Will I be locked in?
No. Accounts and domains are in your name, and you can leave any of our plans at any time.
About
Service Broker is run by Colin Dixon from Mallacoota, Victoria. Colin has been in Australian tech for more than 40 years: he started on PDP systems in the late 1970s, founded Veritas Computers in 1986 and ran OZ On Line, an internet provider, in the 1990s. Service Broker has been trading since 2007.
The idea is simple: most businesses and households pay too much for things they barely use, often locked in by whoever set them up. Colin works for you, not the providers.
Contact
Book a free 15-minute cost check. No cost, no obligation.
Colin Dixon
Phone: 0419 415 000
Email: help@servicebroker.com.au
Online: book a time (opens in a new tab)
Mallacoota VIC 3892 · ABN 68 758 286 944